Vendor Terms & Conditions
Last updated: March 4, 2026
These Vendor Terms & Conditions ("Terms") govern the relationship between VeFix Ltd ("VeFix", "we", "our", "us") and any individual or business that registers as a Vendor on the VeFix platform ("Vendor", "you", "your"). By creating a Vendor account, you confirm that you have read, understood, and agree to be legally bound by these Terms.
About VeFix
VeFix is an online marketplace that enables vehicle owners ("Customers") to discover, book, and purchase automotive services, vehicles, and related products offered by independent vendors.
VeFix does not provide automotive services or products itself. Vendors operate as independent businesses and are solely responsible for the services or products they provide.
VeFix acts only as a technology platform and payment facilitator.
VeFix does not provide automotive services or products itself. Vendors operate as independent businesses and are solely responsible for the services or products they provide.
VeFix acts only as a technology platform and payment facilitator.
Vendor Eligibility
To register and operate as a Vendor on VeFix, you must:
• Be at least 18 years old
• Operate as a legally registered business or compliant sole trader
• Hold all licences, permits, certifications, and insurance required by law
• Maintain public liability insurance where required
• Provide accurate business registration and contact details
• Provide valid payout and tax information
VeFix reserves the right to verify vendor identity, credentials, and business legitimacy at any time.
• Be at least 18 years old
• Operate as a legally registered business or compliant sole trader
• Hold all licences, permits, certifications, and insurance required by law
• Maintain public liability insurance where required
• Provide accurate business registration and contact details
• Provide valid payout and tax information
VeFix reserves the right to verify vendor identity, credentials, and business legitimacy at any time.
Vendor Listings
Vendors may create listings for:
• Automotive services
• Automotive products
• Vehicles for sale
• Automotive experiences or events (where applicable)
Vendors must ensure that all listings:
• Are truthful and accurate
• Do not contain misleading claims
• Clearly state pricing and inclusions
• Comply with applicable consumer protection laws
VeFix reserves the right to edit, reject, or remove listings that violate these Terms.
• Automotive services
• Automotive products
• Vehicles for sale
• Automotive experiences or events (where applicable)
Vendors must ensure that all listings:
• Are truthful and accurate
• Do not contain misleading claims
• Clearly state pricing and inclusions
• Comply with applicable consumer protection laws
VeFix reserves the right to edit, reject, or remove listings that violate these Terms.
Vendor Responsibilities
Vendors are solely responsible for:
• Delivering services or products as described
• Maintaining professional standards
• Ensuring work is safe and compliant with law
• Communicating with customers regarding bookings
• Managing service appointments and delivery
• Resolving customer complaints and disputes
• Paying all applicable taxes
VeFix does not supervise or control the quality of vendor services.
• Delivering services or products as described
• Maintaining professional standards
• Ensuring work is safe and compliant with law
• Communicating with customers regarding bookings
• Managing service appointments and delivery
• Resolving customer complaints and disputes
• Paying all applicable taxes
VeFix does not supervise or control the quality of vendor services.
Vendor Store Terms
Each Vendor must maintain their own store policies, including:
• Refund policy
• Cancellation policy
• Warranty or guarantee terms
• Service terms and conditions
Customers purchase directly from the Vendor, and the Vendor's store terms apply to the transaction.
VeFix is not a party to the contract between Vendor and Customer.
• Refund policy
• Cancellation policy
• Warranty or guarantee terms
• Service terms and conditions
Customers purchase directly from the Vendor, and the Vendor's store terms apply to the transaction.
VeFix is not a party to the contract between Vendor and Customer.
Payments & Fees
VeFix may charge:
• Subscription fees
• Commission on transactions
• Payment processing fees
• Promotional fees
Fees will be displayed on the VeFix pricing page.
Payments are processed via secure payment partners. VeFix will remit payouts to Vendors after deducting applicable fees according to the payout schedule.
• Subscription fees
• Commission on transactions
• Payment processing fees
• Promotional fees
Fees will be displayed on the VeFix pricing page.
Payments are processed via secure payment partners. VeFix will remit payouts to Vendors after deducting applicable fees according to the payout schedule.
Refunds, Disputes & Chargebacks
Vendors are responsible for resolving customer complaints.
If a dispute arises:
• VeFix may assist in mediation
• VeFix may temporarily hold payouts
• VeFix may issue refunds where legally required
Chargebacks or payment disputes may be deducted from vendor balances.
If a dispute arises:
• VeFix may assist in mediation
• VeFix may temporarily hold payouts
• VeFix may issue refunds where legally required
Chargebacks or payment disputes may be deducted from vendor balances.
Vendor Independence
Vendors are independent businesses and not employees, agents, or partners of VeFix.
Nothing in these Terms creates a partnership, joint venture, or employment relationship.
Nothing in these Terms creates a partnership, joint venture, or employment relationship.
Limitation of VeFix Liability
To the fullest extent permitted by law, VeFix shall not be liable for:
• The quality or safety of services performed by Vendors
• Product defects
• Personal injury or property damage
• Customer disputes
• Loss of profits or business interruption
• Vendor negligence or misconduct
Customers engage Vendors at their own risk.
• The quality or safety of services performed by Vendors
• Product defects
• Personal injury or property damage
• Customer disputes
• Loss of profits or business interruption
• Vendor negligence or misconduct
Customers engage Vendors at their own risk.
Vendor Indemnity
Vendors agree to indemnify and hold harmless VeFix, its directors, employees, and affiliates from any claims arising from:
• Services provided by the Vendor
• Products sold by the Vendor
• Customer disputes
• Regulatory violations
• Personal injury or property damage
• Misrepresentation in listings
This protection is critical for marketplace liability protection.
• Services provided by the Vendor
• Products sold by the Vendor
• Customer disputes
• Regulatory violations
• Personal injury or property damage
• Misrepresentation in listings
This protection is critical for marketplace liability protection.
Intellectual Property
VeFix retains full ownership of:
• The VeFix platform
• Website architecture
• Branding and trademarks
• Marketplace systems
• Algorithms and design
Vendors retain ownership of their own logos and listing content.
By uploading content, Vendors grant VeFix a non-exclusive licence to use it for marketplace promotion.
• The VeFix platform
• Website architecture
• Branding and trademarks
• Marketplace systems
• Algorithms and design
Vendors retain ownership of their own logos and listing content.
By uploading content, Vendors grant VeFix a non-exclusive licence to use it for marketplace promotion.
Platform Protection & Non-Compete
To protect VeFix's proprietary marketplace model, Vendors agree that they will not:
• Copy, replicate, or reverse engineer the VeFix marketplace
• Build or operate a competing automotive marketplace based on VeFix's structure
• Use VeFix vendor data or customer data to create competing platforms
• Recruit vendors from VeFix for a competing marketplace
This restriction applies during the vendor relationship and for 24 months following termination.
• Copy, replicate, or reverse engineer the VeFix marketplace
• Build or operate a competing automotive marketplace based on VeFix's structure
• Use VeFix vendor data or customer data to create competing platforms
• Recruit vendors from VeFix for a competing marketplace
This restriction applies during the vendor relationship and for 24 months following termination.
Non-Circumvention
Vendors agree not to bypass the VeFix platform to complete transactions with customers introduced through VeFix.
If a Vendor attempts to complete off-platform transactions to avoid fees, VeFix may:
• Suspend the Vendor account
• Recover lost commission fees
• Permanently ban the Vendor
If a Vendor attempts to complete off-platform transactions to avoid fees, VeFix may:
• Suspend the Vendor account
• Recover lost commission fees
• Permanently ban the Vendor
Confidentiality & NDA
By using VeFix, Vendors acknowledge that they may receive confidential information regarding:
• Platform functionality
• Vendor data
• Customer data
• Business operations
• Technology infrastructure
Vendors agree not to disclose, copy, or use such information outside the operation of their business on VeFix.
This confidentiality obligation continues after termination of the vendor account.
• Platform functionality
• Vendor data
• Customer data
• Business operations
• Technology infrastructure
Vendors agree not to disclose, copy, or use such information outside the operation of their business on VeFix.
This confidentiality obligation continues after termination of the vendor account.
Platform Security
Vendors may not:
• Scrape platform data
• Copy listings
• Extract vendor or customer data
• Attempt to hack or disrupt the platform
Violations may result in legal action.
• Scrape platform data
• Copy listings
• Extract vendor or customer data
• Attempt to hack or disrupt the platform
Violations may result in legal action.
Account Suspension & Termination
VeFix may suspend or terminate a Vendor account for:
• Fraud or dishonest activity
• Repeated customer complaints
• Safety violations
• Breach of these Terms
• Attempting to circumvent the platform
• Copying the marketplace or operating a competing platform
• Fraud or dishonest activity
• Repeated customer complaints
• Safety violations
• Breach of these Terms
• Attempting to circumvent the platform
• Copying the marketplace or operating a competing platform
Data Protection
VeFix processes personal data in accordance with its Privacy Policy and applicable data protection laws including GDPR.
Vendors must also comply with data protection laws when handling customer information.
Vendors must also comply with data protection laws when handling customer information.
Changes to Terms
VeFix may modify these Terms at any time. Vendors will be notified of significant changes.
Continued use of the platform constitutes acceptance of updated Terms.
Continued use of the platform constitutes acceptance of updated Terms.
Governing Law
These Terms shall be governed by the laws of England and Wales.
Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Acceptance
By registering as a Vendor on VeFix, you confirm that:
• You have read and understood these Terms
• You agree to comply with them
• You understand VeFix is a marketplace platform and not the provider of products or services
• You have read and understood these Terms
• You agree to comply with them
• You understand VeFix is a marketplace platform and not the provider of products or services
Last reviewed: March 4, 2026